I forgot my account too...
If you have forgotten your platform account, please try checking the emails sent by the platform in your inbox. You can also contact us with the following information so that we can assist you in checking and recovering your account:
1. Verified secondary email.
2. Member information filled in the member center, e.g., nickname, gender, birthday, etc.
3. Screenshots of a total of 3 top-up transaction orders or electronic invoices made through the platform.