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If your account has been stolen or if there are other security issues, you can contact us with the following information so that we can assist you with further processing: • Name of the game (If available) • Server (If available) • UID (If available) • Character name (If available) • Secondary email (If available) • Full screenshots of a total of 3 top-up transaction orders or electronic invoices made through the platform, preferably within the last 3 months, including account email, date, fee, and order number. • Detailed description of the issue