How do I cancel my Party Card subscription and ask for a refund?
If you have purchased the Auto-Subscription plan and wish to cancel it, please head to [Wallet] > [Manage Subscription] and click on Cancel Subscription at least 24 hours prior to the date of renewal. The Party Card will be canceled for the next cycle once the current cycle expires. Cancellation requests made within 24 hours of the date of renewal will not be processed, and we apologize for the inconvenience.
If you have purchased a Fixed-Month Plan, the service is activated immediately upon purchase, and the refund policy does not apply. For more details regarding the refunds, please refer to the HCoin Terms of Use.